1. Introduction
Welcome to Al-Shifaa Bilghiza! These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website or purchasing our products, you agree to comply with these terms. If you do not agree with these terms, please refrain from using our services.
2. General Information
- Business Name: Al-Shifaa Bilghiza
- Business Type: Herbal and Hikmat Clinic
- Established: 2008
- Location: shop 11 , Green Market , Model Town C , Bahawalpur
- Al-Shifaa Bilghiza provides herbal products and Hikmat-based consultations to improve your health and well-being.
3. Products and Services
Al-Shifaa Bilghiza offers a wide range of herbal and natural products, including:
- Desi Ghee
- Honey
- Pickles
- Panjiri
- Oils
- Various Majoon formulas
- Online and in-person Hikmat consultations
Disclaimer: Our products are based on traditional methods and are not a substitute for professional medical advice. Individual results may vary depending on health conditions and usage.
4. Pricing and Payment
- Payment Methods: We accept cash on delivery, online payment, and bank transfers.
- Pricing: All prices are listed in [currency, e.g., PKR]. Prices are subject to change without prior notice.
- Cancellation Policy: Orders can be canceled within 24 hours of placement by contacting our customer service team.
5. Shipping and Delivery
- Delivery Regions: We deliver across Pakistan.
- Delivery Time: Orders are usually processed within 2-5 business days.
- Shipping Costs: Applicable charges will be calculated at checkout.
- Damaged or Lost Items: If an item is damaged during delivery, please contact us immediately with proof (e.g., photos).
6. Return and Refund Policy
- Return Eligibility:
- Products must be unopened, unused, and in their original packaging.
- Returns must be requested within 7 days of receiving the product.
- Refund Process:
- Refunds will be processed within 7-10 business days after approval.
- Shipping costs are non-refundable.
7. Privacy Policy
We value your privacy and ensure that your personal information, such as name, contact details, and health data, is used only to provide our services. For a detailed explanation of how we collect, store, and use your information, please refer to our [Privacy Policy].
8. Customer Responsibilities
By using our website and services, you agree:
- To provide accurate information when placing orders or during consultations.
- Not to misuse the website, engage in fraudulent activities, or provide false claims about our products.
9. Intellectual Property
All content on this website, including logos, text, images, videos, and product descriptions, is the exclusive property of Al-Shifaa Bilghiza. Unauthorized use, reproduction, or distribution is strictly prohibited.
10. Limitation of Liability
Al-Shifaa Bilghiza is not responsible for:
- Any adverse reactions or misuse of products.
- Health issues arising from improper usage.
- Technical errors on the website.
We recommend consulting a healthcare provider before using our products if you have specific medical conditions.
11. Changes to Terms and Conditions
We reserve the right to modify or update these terms at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms shall be resolved under the jurisdiction of courts in Pakistan.
13. Contact Information
If you have any questions or concerns, please contact us:
- Email: info@hakeemnoor
- Phone: 0300-3006565
- Address: shop 11 , Green Market , Model Town C , Bahawalpur
